SECOPTENA is offering support to customers for implementation and operation of OpenLM. Furthermore, SECOPTENA is providing Consulting Services to analyze the utilization of network (floating) licenses by various criteria and to provide guidance to realize potentials for optimization based on the data determined by OpenLM. 

PreSales Services - POC

SECOPTENA is providing support for the Basic-System-Analysis and for the Cost-Potential-Anylysis to determine the optimal OpenLM configuration for the customer. Complex scenarios often require a „Proof of Concept (POC)“ during the evaluation phase. SECOPTENA is offering the necessary POC support. The optional Installation Service provided by SECOPTENA ensures that OpenLM is configured properly to start data collection, reporting and monitoring in a reliable and timely manner. 

Operational Services

For the operational Phase of OpenLM SECOPTENA offers the following Services:

Configuration Service - Optimizing the configuration of the license management system based on data collected with OpenLM.

Monitoring Service - Active Monitoring of the customers license servers which are managed by OpenLM.

Reporting Service - Production and provisioning of standard management reports in given intervals like on a daily, weekly or monthly basis.

Consulting Services

In every phase in corporate development and in every individual situation enterprises have to make sure that cost-intensive software products are used in an efficient manner. In particular this applies to phases of growth or consolidation and also in situations like mergers, acquisitions, spin-offs and outsourcing. That is why the utilization of network licenses has to be analyzed on a regular basis to provide guidance for improving effectiveness and efficiency. For this purpose SECOPTENA provides services to the following topics:

Efficency Check - Comparison of the customers key figures regarding network license utilization with market data.

Compliance Check - License utilization status reports for given timeframes with guidance related to the customers actually valid software license agreements.

Bundle Check - License utilization status reports related to license consolidation, bundle change or vendor replacement.

Consolidation Check - Status report with guidance to optimize diversification or pooling of network licenses under consideration of user grouped in regions, branches, departments or cost centers